“Woe unto you also, ye lawyers! For ye lade men with burdens grievous to be borne, and ye yourselves touch not the burdens with one of your fingers.”
— Luke 11:46
There comes a moment in nearly every life when we first collide with the legal system. It might be buying a first home, navigating a work dispute, showing up to small claims court, or facing a painful family matter. Most people walk in expecting fairness—that justice is blind, the rules are clear, the judges impartial, and the lawyers working toward resolution.
But after twenty-five years in employment law, I’ve had to break it to many good people: that vision of the legal system is largely a myth. Trials rarely happen. Correctional systems rarely correct. And mandatory arbitration? That’s not justice—it’s a privatized echo of it, hidden behind closed doors and stacked decks.
The system has grown into something alien—bureaucratic, bloated, and incomprehensible to those who need it most. Worst of all, it often feels as though it was designed to confuse, to delay, and to profit.
Yes, I understand the strange comfort in hiring a lawyer—the yellow legal pad, the solemn nods, the assurances that “you have a case.” But what I’ve seen, too many times, is the shock that follows. The first bill arrives. The retainer is gone. Months pass. Tens of thousands of dollars disappear. And nothing has been resolved. The case hasn’t even really begun.
And now, the cracks in the system are becoming impossible to ignore.
In Georgia, a trial court issued a ruling relying on AI-generated case citations that did not exist. On appeal, both sides submitted briefs containing additional fabricated citations. Twelve phantom cases made their way into the judicial process before anyone caught them. If lawyers, judges, and court officers cannot distinguish real precedent from artificial hallucinations, what confidence should ordinary citizens have?
In Maryland, all fifteen federal judges on the district court retained private legal counsel amid a controversy that has shaken public confidence in the judiciary. Whatever one’s opinion of the underlying dispute, the image is striking: even those entrusted with dispensing justice now find themselves seeking legal protection.
For me, however, this debate stopped being theoretical years ago.
It became deeply personal when I watched my own daughter become entangled in a federal civil proceeding before Obama-appointed U.S. District Judge Victor Bolden. In what was a civil case—not a criminal prosecution—she was twice ordered into civil confinement. No criminal conviction. No jury. No sentence. Yet her liberty was taken.
Watching your own child lose her freedom in a civil courtroom changes the way you look at the legal system forever. You begin asking questions you never imagined asking. Where are the safeguards? Who reviews the exercise of such extraordinary judicial power? And when judges themselves make mistakes, who holds them accountable?
That experience did not simply shake my confidence in one courtroom. It fundamentally changed my confidence in a legal system I had spent more than twenty-five years working within.
This is no longer merely a flawed system. It is a system straining under the weight of its own contradictions. Yet every day ordinary Americans are expected to walk into court believing justice will prevail—that someone will listen, that truth matters, and that fairness ultimately wins.
If I sound jaded, I won’t apologize.
I am jaded.
I’ve watched the legal system break people emotionally, financially, and sometimes spiritually. I’ve watched it consume businesses, marriages, retirement savings, and years of people’s lives. And too often I’ve watched the system protect itself before protecting the public it was created to serve.
Let me leave you with one final comparison.
In some jurisdictions, newly appointed judges receive less formal training before taking the bench than California requires of licensed manicurists, who must complete 400 hours of instruction before they are permitted to practice their profession.
Whether symbolic or substantive, that comparison should give every American pause.
Charles Dickens recognized the problem nearly two centuries ago. In Bleak House, he wrote:
“The one great principle of the English law is to make business for itself. There is no other principle distinctly, certainly, and consistently maintained through all its narrow turnings.”
It is a remarkable observation because, after all these years, it still rings uncomfortably true.
Our legal system is filled with honorable judges, ethical lawyers, and dedicated public servants. This is not an indictment of every individual who serves within it.
It is, however, an indictment of a system that too often seems to exist for its own preservation rather than for the pursuit of justice.
Justice should never become an industry.
It should always remain a promise.
